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Better yet, don t say disparaging things at all! Office Telephones. Avoid lengthy
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Have your call center reps sympathize with customers. You can say, “I'm very sorry to hear that! Let's see what we can do to fix it.”
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As upgrades made party-lines more popular in the 1940s, local telephone companies ran frequent ads to instill community spirit and personal courtesy in ...
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By the end of this workshop, participants will be able to: Define etiquette and
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